Troubleshooting FuzeDrive Operation/Performance
If your system was performing well and has slowed down over time, contact us and we can help you evaluate your current working set.
Blue Screens or System Hangs
3. Update your SSD firmware. See the website of your drive manufacturer.
4. Ensure your drives are working well.
a.) Check the connectivity of your M.2 drives: Unscrew and re-seat your SSD. If you have another M.2 slot available, try moving the SSD to it. If you suspect this is your issue, you can purchase an NVMe PCIe add-in card.
b.) Check the connectivity of your 2.5" and 3.5" SATA drives: Swap out SATA cables, as they can become kinked and connectors can come loose. Try a different port on the motherboard. Try a different power connector from your power supply.
c.) Ensure adequate ventilation to your drives. You could purchase a heatsink for your NVMe.
d.) Download a tool to check your drive firmware's statistics. We recommend
Hard Disk Sentinel, which offers a free trial.
5. Try disabling the RAM cache. Right-click the tray icon, choose T00 FuzeDrive > RAM Cache > Off. Though it isn't likely the cause of the error, we have seen that the cache can exacerbate system instability under some circumstances.
6. If you are tiering with an NVMe, try using the NVMe driver from the manufacturer.
NVMe Driver Links:
Lite-On/Plextor **
Samsung (highly recommended for EVO)
* = Only use the RST NVMe driver, do not use the Intel® Rapid Storage Technology (RST) installer, since it will replace the Virtualized AHCI driver that FuzeDrive/StoreMI provide.
** = No longer hosted by Lite-On.
*** = This driver may be unsigned, in which case you will need to disable Driver Signature Enforcement in Windows or compile and sign it yourself.
You might try another manufacturer's driver; but in that case proceed at your own risk as your system could become unbootable. You will need to use the Device Manager, and you will be warned that it isn't designed for your hardware. Record the .sys file name before you reboot. If your PC doesn't boot, in the recovery environment you can try Safe mode or open the command prompt and copy C:\Windows\system32\drivers\stornvme.sys (the Microsoft driver) over your new .sys file (which will be located in the same folder).
Related Articles
Troubleshooting FuzeDrive Installation
If your FuzeDrive software does not appear to be installing correctly, depending on your version, you may need to change some system settings and/or remove third party disk caching utilities. Important: Remove Third Party Disk Caching Software ...
Failure to Boot or "Inaccessible Boot Device" after Creating a Bootable FuzeDrive - EFI Recovery
This article only applies to FuzeDrives that have never booted successfully. See this article for a FuzeDrive that booted at least once successfully, but no longer does. For an ACPI BIOS ERROR blue screen (we've so far only seen this with ASUS ...
FuzeDrive/FuzionX/StoreMI v1.5+ Known Issues
General Issues: To install, your system must be in AHCI mode. For instructions to convert from RAID or IDE mode to AHCI, see <https://support.zoho.com/portal/enmotus/kb/articles/converting-system-from-raid-or-ide-mode-to-ahci>. Some software ...
Deleting FuzeDrive and VirtualSSDs
Important: The following steps deletes the FuzeDrive and ALL DATA that is stored on each of the drives. All data is completely lost on the FuzeDrive and/or underlying drives so only use this option under the following circumstances. (a) you have ...
FuzeDrive/FuzionX - What's New and Changelog
What's New in v1.8 Support for FuzeDriveSSD P145/P146 Fix issue with Sabrent NVMes in 4K mode Fix for ASUS motherboards that report GPT corruption after a create What's New Since StoreMI v1.5 FuzeDrives can be completely unfuzed Fix for conflict with ...